Gaming at CT99 is about more than just winning or losing — it is meant to be enjoyable. We want to make sure you always play with a clear head and that gaming never becomes a burden in your life.
At CT99, we believe gaming should be one of life's pleasures — like watching a film or catching up with friends. But when gaming starts causing stress instead of enjoyment, creates friction at home, or becomes a way to lose money — that's a sign something is wrong.
Responsible gaming means playing within your budget, for a set amount of time, and with a clear mind. CT99 is fully committed to this. We are more than just a platform — we genuinely care about the health and happiness of every one of our members.
Talking about responsible gaming is easy — CT99 actually puts it into practice. Our platform offers deposit limits, self-exclusion, reality checks, and many more tools that genuinely help you stay in control. These are not just marketing claims; they truly work.
At CT99, these tools are here to keep your gaming experience safe and in control:
Set your own maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is in place, CT99 enforces it automatically — you simply cannot deposit beyond it.
Need a short break? Set a cooling-off period of anywhere from 24 hours to 6 weeks. During this time, you will not be able to log in to or place bets on CT99. It is the best way to reset and refresh.
If you feel you need a longer break, choose self-exclusion. You can pause your account anywhere from 3 months to permanently. During this period, CT99 will not send you any promotional messages.
At regular intervals, CT99 will remind you how long you have been playing and how much you have spent. This simple notification can make a real difference in preventing serious problems.
If your losses reach a set limit, CT99 will automatically close your session. Use this tool to protect yourself from chasing losses in a downward spiral.
CT99's support team is always available for any gaming-related concerns. Our trained staff will listen to you and provide the help you need — without any judgement.
Set your gaming limits in just a few simple steps:
Log in to your CT99 account anytime — via the mobile app or website.
Go to the Profile menu and look for the "Responsible Gaming" section.
Set a deposit limit, loss limit, or time limit — whichever works best for you.
Confirm your limit. Decreasing a limit is instant; increasing one requires a 7-day waiting period.
Reducing your limit takes effect immediately, but increasing it requires a 7-day waiting period. This is intentional — to prevent impulsive decisions. You can also set your limits through our support team.
Common signs of gaming addiction — if you notice any of these in yourself, take action immediately:
Consider the following questions honestly. If most of your answers are "yes," please contact CT99 support:
These questions are for you alone. Answer them honestly — and if you need help, seek it right away.
Here's how each tool works:
Set a maximum deposit cap on a daily (24-hour), weekly, or monthly basis. Once the limit is reached, CT99 automatically stops accepting further deposits. Increasing the limit requires a 7-day waiting period; reducing it takes effect immediately.
Once you have lost a set amount, CT99 automatically ends your session. It is a highly effective way to break free from the mindset of "just a little more and I might win it back."
Set a daily time limit for gaming before you start. When the time is up, CT99 will send you a warning and, if needed, end your session automatically. Sticking to a time limit is one of the simplest ways to game responsibly.
Use self-exclusion to take a break from CT99 for 3 months, 6 months, 1 year, or permanently. During this time, CT99 will not send you any marketing messages or allow you to log in. Your well-being is our top priority.
Every 30, 60, or 90 minutes, CT99 will send you a message showing how long you've been playing, how much you've spent in BDT, and your win/loss balance. These brief notifications help keep you grounded in reality.
At CT99, the first thing we want to remind you is this: gaming is a form of entertainment, not a reliable source of income. Many people assume that getting better at gaming means they will always win — that is simply not true. Every game carries the chance of winning or losing, and over time the odds favour losing. So at CT99, only budget what you can comfortably afford to lose.
CT99 wants to make one thing clear: never use money set aside for your household, family, or future plans to fund your gaming. Only play with your "entertainment budget" — just like you would budget for a movie ticket or a meal out.
Transparency is a key part of responsible gaming. Let your family or loved ones know that you play online games. Keeping it hidden makes problems worse and makes it harder to ask for help. CT99 encourages every member to have open, honest conversations with the people they care about regarding their gaming.
If someone close to you expresses concern about your gaming, take it seriously. People around us can often see things more clearly than we can ourselves.
Only individuals aged 18 or above may register on CT99. Date of birth is verified at registration, and additional proof may be requested in cases of doubt. Parents and guardians are strongly encouraged to ensure their children cannot access CT99 accounts. Use device passwords and never enter your login credentials in front of minors.
At CT99, our members' wellbeing always comes before business interests. We believe a happy and healthy player is CT99's greatest asset. If you ever feel gaming is becoming a problem, reach out to us right away. We will help you — no questions asked, no judgement.
If you have any concerns about your gaming, contact CT99's support team today. We are available 24/7 in English, and we will listen without judgement.
[email protected]
Enjoy a fun gaming experience with CT99's powerful safety tools — and stay in control at all times.